Refund Policy - All refunds are processed by the event organizer.
Please contact them directly for all refund related issues.
Their contact details are listed under clubs/results
Help for Organisers
- ★ How to Pay Prize Money to Competitors Account
- Choose between “Club member or Horse EA” and “Members only”
- Choose eligible membership clubs for a class
- Set up a membership-restricted class
- Managing Waitlists for Event Classes
- How to enable Horse Health Declaration for an event?
Help for Competitors
- ★ Get Thoroughbred Sport Horse Association of Australia (TSHA) License for your Horse
- Understanding the Waitlist: How It Works
- How to upload documents on Cattle Profile
- How to Edit/Update Registration?
- How to upload documents on Horse Profile
- How to Add bank details for receiving Prize Money
To contact User Support press the HELP button in the bottom right of the screen
or call 03 8658 1473 during business hours.